• Industry: MEP (Mechanical, Electrical & Plumbing)
• Employees: approx. 200
• Location: Basel, Switzerland

The Challenge: Can Digital Tools Really Be Simple?

“Digitalization can be a total gamechanger — or an outright failure,” says Bledar Beqiri, Head of Mechanical Installations at Rosenmund. He oversees a team of about 50 field technicians. “If a tool’s too complicated, people won’t use it — no matter how fancy it sounds.”

Bledar knows what he’s talking about. Rosenmund had already tried a digital tool for project execution. But the technicians in the field didn’t take to it: too complicated, too technical, too far from the realities of daily work. “We realized we needed something intuitive from the start — and that delivers exactly what we need.”

Rolling It Out in the Real World — Not Just in Theory

The solution came through a colleague who introduced Bledar to Benetics. Soon after, they tested it on a live site. “I told the guys: Be critical — does it work or not?” Bledar recalls. After just two weeks, the verdict was in: “Easy to use, actually helps on the job — this works for us!” Tasks were clearly assigned, inspections properly recorded, and everything neatly documented.

Collision Detected, Problem Solved

Here’s a typical example: a plumbing line clashes with an existing electrical conduit. Before, you’d have to call the office, dig out the plans, explain the issue in detail — and wait. With Benetics, it’s quick and seamless: snap a photo, add a note on the plan, and the project manager has everything they need to coordinate with the electrical planner and site manager. “Nothing falls through the cracks. Everyone’s on the same page — and we can focus on what matters: doing the work,” says Bledar. Within just one hour, the technician got his answer: “Electrician’s error. They’ll reroute the conduit tomorrow.”

Handling Extra Work Reports

In the past, many extra billable tasks weren’t properly logged — because of time pressure, uncertainty, or language barriers. Now, it’s as easy as speaking into the app. “The voice assistant reliably turns what you say into a formal work report. That’s a huge benefit, especially for team members who don’t speak perfect German or worry about spelling mistakes.”

Top Three Benefits of Benetics for Rosenmund:

• Built for the Field: Tasks, inspections, and reports are captured directly — simple, fast, and traceable
• ‍Minimal Training Required: Anyone can pick up the app and get going
• ‍Reliable Documentation: Central storage with timestamps, photos, and activity history protects you in case of questions.

Real-World Example: Documenting Final Inspections

After installing bathroom systems, a technician logs the details in Benetics: photos, a short description, and plan markers. The result? A clear, time-stamped PDF record of the site’s condition at handover. If any follow-up or defect questions arise, the facts are instantly accessible.

Inclusion on the Jobsite — Powered by Benetics

Soon, a hearing-impaired technician will join Rosenmund’s team. Bledar hopes Benetics will help here too: tasks recorded by voice automatically appear as text. “If this works, it’s more than just digitalization — it’s true inclusion on the job.”

Conclusion: Clarity On-Site — and Looking Ahead

“With Benetics, we’ve found a way to make digitalization work for everyone — not just the office, but especially the people on-site,” says Bledar. The next goal: roll out Benetics to even more technicians. “Benetics saves time, reduces stress, and strengthens us as a team.”

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